Custom orders require a three-quarters (75%) deposit before your blade will go into production and take approximately 4 – 6 months (on average) to complete once it is in production.
Cancellation of a Custom Order*
Due to the nature of custom orders the customer acknowledges that Black Horse Blades may not be able to re-sell any canceled custom order; therefore, the customer may cancel a custom order only if the custom order has not yet been completed. No payment(s) made toward a custom order will be refunded. The customer must call to cancel a custom order and may send a follow-up email as well. Black Horse Blades will send the customer an email confirming the cancellation. If the custom order has been completed it may not be canceled and the customer must complete payment.
Returns are subject to Black Horse Blades’ discretion. Custom orders are not returnable. Please contact Black Horse Blades before returning the item, returns will not be accepted unless the customer contacts Black Horse Blades prior to shipping the item to receive a return authorization. The customer will pay return shipping. If the customer has grossly misused the item resulting in damage, Black Horse Blades will not authorize the return. Black Horse Blades requires pictures of all damaged items prior to issuing a return authorization. Return request must be made within 15 days of receiving item. If the item is damaged upon arrival please contact Black Horse Blades within 3 days.
Items will be shipped to the customer upon completion. Completion of an item is dependent upon the type of item and the custom options requested and can take approximately 4 – 6 months (on average).
We will ship outside of the US. Buyer takes responsibility for any and all legal requirements of the item purchased, including customs costs. Currently all of the shipping options on this website are to the US, If you are from a different country than the US please first check with your local customs office to ensure what you wish to purchase is capable of shipping to your area and then inquire about shipping costs and we will get you a custom quote.
This agreement releases Black Horse Blades from all liability relating to injuries that may occur from use of any item from Black Horse Blades. By acquiring an item from Black Horse Blades, User agrees to hold Black Horse Blades entirely free from any liability, including financial responsibility for injuries incurred, regardless of whether injuries are caused by negligence or damaged/defective merchandise.
User also acknowledges the risks involved in using any and all acquired items from Black Horse Blades. These include but are not limited to harming User or any other living creature with a Black Horse Blades product.
By acquiring an item from Black Horse Blades User forfeits all rights to bring a suit against Black Horse Blades for any reason. User will also make every effort to obey safety precautions involved with using items from Black Horse Blades including but not limited to using correct safety equipment with blunted and/or sharpened blades.
By acquiring an item from Black Horse Blades User acknowledges User is of legal age to own said item.
All prices are in US Dollars (USD).
All Wisconsin residents will be charged a 5.5% sales tax.
*Any order that has been customized is considered a custom order.